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CLEARWATER, FL, UNITED STATES, October 1, 2025 /EINPresswire.com/ — TranslateLive, a leading innovator in real-time language access technology, today announced a strategic partnership with CDW, a leading multi-brand technology solutions provider, to bring its Instant Language Assistant (ILA) platform to more schools, government agencies, and organizations across the U.S.

As an official partner within CDW’s solutions portfolio, TranslateLive’s technology is now more accessible to thousands of institutions seeking to bridge language barriers and improve communication with multilingual communities.

The ILA platform makes communication simple and secure, delivering real-time translation across more than 200 languages and dialects. Built on a robust and secure AI technology stack, it protects privacy while supporting one-on-one conversations and multiparty discussions where everyone can see, hear, and participate in their own language. Easy for anyone to use, ILA combines the speed and scale of AI translation with seamless integration into existing language access tools — from live interpreters to documents and custom resources — ensuring clear, accurate, and future-ready communication across schools and government organizations.

“We’re thrilled to begin working with CDW to expand access to real-time language solutions,” said Peter Hayes, CEO of TranslateLive. “This partnership allows us to empower more schools and government organizations with the tools they need to ensure every student, parent, and community member can participate fully in education and civic life — regardless of the language they speak.”

Through CDW’s extensive reach, educators, administrators, and public sector leaders can now more easily procure and deploy ILA with flexible options, running on existing devices or purpose-built hardware, on TranslateLive’s secure cloud or a customer’s own environment. Device-agnostic, cloud-agnostic, and AI engine–agnostic, the platform adapts to any infrastructure, making it simple to deploy quickly while meeting each organization’s unique requirements. This partnership will help extend the reach of TranslateLive’s commitment to accessibility, innovation, and efficiency — ensuring that language access keeps pace with evolving technology and the needs of today’s communities.

About TranslateLive
TranslateLive is a leader in real-time, integrated AI-powered language access solutions. Its flagship product, the Instant Language Assistant (ILA), enables instant, multi-directional communication in over 200 languages and dialects across any device or setting. TranslateLive serves K–12 schools, government agencies, nonprofits, and enterprises to ensure that language is never a barrier to learning, service, or connection.

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DOJ Issues New Guidance on English as Official Language: What It Means for Language Services

Written by Kate Pechacek

On July 14, 2025, the U.S. Department of Justice (DOJ) released new guidance directing federal agencies to scale back “non-essential” multilingual services, pause the LEP.gov website, and increase the use of AI-powered translation. The guidance follows a March 2025 Executive Order declaring English the official language of the United States.

According to the DOJ, the goal is to streamline processes, ensure consistency, and redirect resources toward English-language education. While these changes expressly aim at efficiency and cost-effectiveness, they also represent a significant shift in how individuals with limited English proficiency (LEP) may access essential government services.

Key Elements of the Guidance

• Audit for Reduction of Multilingual Services; Agencies are directed to review current language services, identify “non-essential” multilingual documents and resources, and create plans to phase them out.
• Pause on LEP.gov & Related Resources; Public-facing language access materials, including LEP.gov, will remain on hold pending a 180-day review and updated DOJ guidance.
• AI & Machine Translation; The DOJ encourages the use of AI-based translation tools to reduce costs and increase efficiency where human translation is not deemed necessary.
• English-Language Education; Some funding will be redirected to programs designed to promote English acquisition and proficiency.
• Agency-directed English-only;  Agencies are not required to eliminate all multilingual services, but are urged to evaluate where English-only communication may be sufficient to meet their mission.

A Historical Shift

This policy represents a departure from Executive Order 13166, signed in 2000, which required federal agencies to ensure meaningful access for people with limited English proficiency. For 25 years, the DOJ played a lead role in ensuring language access compliance. The July 2025 memo now signals a move away from that framework.

Potential Impact

While the DOJ’s expressed intent is increased efficiency, the changes could have broad effects:

• Individuals with Limited English Proficiency (LEP) may experience reduced access to translated government forms, notices, and services in education, healthcare, and civic participation.
• Agencies & Public Service Providers will need to balance new compliance requirements with the need to serve diverse communities effectively.
• Agencies will need to integrate AI and machine translation more extensively. This necessitates careful selection of service providers to guarantee translation quality remains high.

What Happens Next

The DOJ will develop additional guidance over the next 180 days, including criteria for when multilingual support remains “necessary.” A public comment period will provide an opportunity for agencies, organizations, and communities to share input on language access needs.

Where TranslateLive Fits

TranslateLive remains committed to helping agencies and organizations adapt to this changing environment while ensuring accurate and accessible communication. Our solutions can:

• Support compliance under the new DOJ framework
• Enable responsible use of AI translation while preserving quality and accuracy
• Ensure communication remains inclusive for all community members, regardless of language

Closing Thought

Policy shifts may change the framework, but the need for clear, accurate, and inclusive communication does not. As the DOJ’s review period continues, agencies and organizations can prepare by evaluating their current language access strategies, identifying mission-critical multilingual resources, and exploring technology-enabled solutions that balance efficiency with accessibility.

At TranslateLive, we will continue to track developments and provide guidance to support organizations navigating this transition.

About TranslateLive

TranslateLive was founded on a powerful idea: Everyone deserves to be heard. It is revolutionizing the way people connect across languages and cultures. As a leading language translation platform, TranslateLive empowers individuals, businesses, school districts, and organizations to communicate effectively in real time. The innovative solutions provide unmatched accuracy, speed, and security, ensuring users can rely on the technology for their most critical communication needs. By prioritizing accessibility and ease of use, TranslateLive is not just transforming conversations—it’s building bridges worldwide. Join us to make every voice understood. 

Let’s talk about how TranslateLive can help you open every door, in every language. www.translatelive.com/contact-us/

Kate Pechacek, M.Ed. CEO of OpendoorsEd & TranslateLive K12 Strategic Advisor

Kate has spent nearly thirty years in K12 education. She began with a decade plus as a classroom teacher. She then held multiple site and district leadership roles in curriculum, instruction, assessment, and MTSS within rural, suburban, and urban settings. She spent the last ten years in education technology first supporting hundreds of K12 school districts as a partner success manager, trainer, and solutions engineer; and then leading Customer Success, Sales, Marketing, and Research teams. She has since applied her experience as the CEO and founder of OpendoorsEd, consulting with systems-improving ed tech organizations to ensure positive impact on K12 school systems.

The post DOJ Issues New Guidance on English as Official Language: What It Means for Language Services appeared first on TranslateLive.

The Best PR Your District Can Have: Families Who Feel Seen, Heard, and Valued

Written by Kate Pechacek

In education, we often talk about enrollment in terms of numbers; how many students you have, how many you’ve lost, how much funding follows them. Districts are implementing enrollment strategies in the form of marketing campaigns, website redesign, and social media ads. In today’s competitive education landscape, some districts are even hiring specialized recruiters whose sole focus is increasing enrollment. But here’s a truth worth remembering: your best,  most effective, and sustainable strategy isn’t a hired pitch. It’s the voices of families in your community who can say, with conviction, “This is the school where my child thrives.”

When families feel connected, supported, and respected, they become your district’s most authentic and persuasive public relations team. And in an era where school choice means families have more options than ever, those authentic voices matter more than any slogan you could write or campaign you could enable. Which families, that are part of your current community, might you be missing?

The Trust Gap That Costs More Than We Think

For many multilingual families, understandable communication has been inconsistent at best — or missing entirely. That lack of clear, two-way communication makes it harder to build the trust and belonging that lead families to stay, recommend, and re-enroll year after year.

The cost of that gap is real:

• Missed opportunities to address concerns before they lead to a transfer.
• Families who feel like “outsiders” in their school community.
• Fewer positive stories circulating in the community about your schools.

When language is a barrier, relationships struggle to take root. And without strong relationships, enrollment becomes harder to retain.

From Communication to Advocacy

When you remove the barriers that prevent families from understanding and being understood, you open the door to a different kind of relationship.

One where:

• Families that hear about and then share their child’s wins with enthusiasm.
• Concerns are addressed early and respectfully.
• Cultural and linguistic diversity is seen as an asset, not a challenge.

Those relationships become the foundation for word-of-mouth advocacy, which in turn draws new families in and makes current families want to stay.

How TranslateLive Helps Build Enrollment Through Trust

TranslateLive’s Instant Language Assistant (ILA) enables real-time translation and captioning in 200+ languages and dialects, including ASL. That means no more waiting for a translator, no more families left guessing about what was said in a meeting or message. In fact school districts around the country are using the ILA, as the “first face” of the district in enrollment offices. The ILA then makes clear, connected communication possible in every office, boardroom, and even in classrooms where newcomers and their teachers need a language bridge. 

By making every conversation accessible, ILA empowers your staff to connect meaningfully with all families, especially those who have been hardest to reach. Over time, that connection builds the kind of trust that leads to stronger retention and the best PR you could ask for: a satisfied family telling another, “This is the place for us.”

Every family in your community has the potential to be your district’s biggest champion. Make sure they have every reason, and every opportunity, to do it.

About TranslateLive

TranslateLive was founded on a powerful idea: Everyone deserves to be heard. It is revolutionizing the way people connect across languages and cultures. As a leading language translation platform, TranslateLive empowers individuals, businesses, school districts, and organizations to communicate effectively in real time. The innovative solutions provide unmatched accuracy, speed, and security, ensuring users can rely on the technology for their most critical communication needs. By prioritizing accessibility and ease of use, TranslateLive is not just transforming conversations—it’s building bridges worldwide. Join us to make every voice understood. 

Let’s talk about how TranslateLive can help you open every door, in every language. [https://www.translatelive.com/contact-us/]

Kate Pechacek, M.Ed. TranslateLive              K12 Strategic Advisor

Kate has spent nearly thirty years in K12 education. She began with a decade plus as a classroom teacher. She then held multiple site and district leadership roles in curriculum, instruction, assessment, and MTSS within rural, suburban, and urban settings. She spent the last ten years in education technology first supporting hundreds of K12 school districts as a partner success manager, trainer, and solutions engineer; and then leading Customer Success, Sales, Marketing, and Research teams. She has since applied her experience as the CEO and founder of OpendoorsEd, consulting with systems-improving ed tech organizations to ensure positive impact on K12 school systems.

The post The Best PR Your District Can Have: Families Who Feel Seen, Heard, and Valued appeared first on TranslateLive.

With so many things happening at the government and policy level affecting schools, you may have missed some good news that dropped this week. On July 22nd, the U.S. Department of Education released a landmark “Dear Colleague” letter. If you’re leading a district in 2025, it’s worth a close read. For the first time, the DOE has officially given the green light to use federal grant funds, both formula and discretionary, to support artificial intelligence tools that improve student learning outcomes. And that opens a new door for innovation in your schools.

But the DOE isn’t just handing out a blank check for any AI-driven product that promises big results. Instead, they’ve laid out a focused, thoughtful roadmap for how AI can, and should, be used in K–12 education. Here’s what you need to know.

What the DOE AI guidance actually says

The July 22 guidance outlines three approved categories where AI tools may be funded:

1. AI-based instructional materials: These include adaptive platforms, personalized learning supports, and tools that adjust in real time to student needs.
2. AI-enhanced tutoring systems: Think hybrid human-AI models, scheduling platforms, or intelligent tutors that supplement classroom instruction.
3. AI for college and career advising: This covers tools that help students explore pathways, navigate financial aid, or identify risks early.

The DOE also emphasized the principles of responsible AI use, which include:

• Being educator-led
• Upholding ethics and accessibility
• Ensuring transparency and student privacy
• Involving community and stakeholder input

According to the guidance provided, the attempt has been made to highlight that this really isn’t just about using AI. It is about using AI well; in a way that truly supports great teaching and learning. As a nearly 30 year educator and someone dedicated to supporting systems-improving K12 solutions, I want you to have good information about how to choose solutions that not only meet the guidelines but will support the priorities you have for your students.

Best practices for choosing AI tools

As district leaders, here are some “filter” questions to ask yourself and your leadership team when considering new tools under this guidance:

• Does the tool solve a real instructional or communication challenge in my district?
• Is the tool accessible for all learners—including multilingual students, students with disabilities, and those with limited tech access?
• Can I trust the company’s data and privacy practices to protect student information?
• Does the tool enhance human connection rather than replace it?

To my point about alignment with your school district’s priorities for your students: Can we measure its impact on learning, belonging, and opportunity?

The best AI tools are much like books, don’t judge by the cover or who has the best, most engaging marketing or “flashiness”. Stick to the questions above to ensure the tools are effective and inclusive. Choosing tools that are teacher-empowering is also essential. In my years in education, it became very clear that “what’s best for kids” includes engaged and empowered teachers.

How does TranslateLive stack up?

TranslateLive’s Instant Language Assistant (ILA) is a strong fit for Category 1: AI-based instructional materials under the new DOE guidance. It enables real-time translation and captioning in 200+ languages and dialects (including ASL) making instruction more accessible for multilingual learners.

More than just translation, ILA  supports home language instruction for newcomers, which is critical for academic comprehension and language development. This kind of skill development is also foundational in supporting key ESSA outcomes like reading by grade 3 and on-time graduation. And because it works in real time, it keeps students and teachers in the flow of instruction rather than on the outside looking in.

Most importantly, ILA keeps human connection at the center, empowering educators and students to build relationships, not just exchange information.

Seize this moment

This new federal guidance isn’t just about funding. It’s about reimagining what a modern school district looks like. It’s about innovative technology used to create a powerful launchpad for K12 students.

TranslateLive is here to support your students in the classroom, and the solutions also extends from the classroom, to the boardroom and in-between as a translation bridge for families and the larger school community. Please reach out if you are interested in learning more.

Together, let’s open every door, in every language.

About TranslateLive

TranslateLive was founded on a powerful idea: Everyone deserves to be heard. It is revolutionizing the way people connect across languages and cultures. As a leading language translation platform, TranslateLive empowers individuals, businesses, school districts, and organizations to communicate effectively in real time. The innovative solutions provide unmatched accuracy, speed, and security, ensuring users can rely on the technology for their most critical communication needs. By prioritizing accessibility and ease of use, TranslateLive is not just transforming conversations—it’s building bridges worldwide. Join us to make every voice understood. 

Reach out to learn more. https://www.translatelive.com/contact-us/

The post AI, Access, and Opportunity: What the New DOE “Dear Colleague” Letter Means for Your District appeared first on TranslateLive.

• The Social Mobile Enterprise Mobility Series focused on the development and implementation of custom Android hardware solutions.
• Social Mobile customizes devices and offers rapid deployment for unique client needs across various sectors like healthcare, transportation, and retail.

Social Mobile hosted a one-day summit in NYC in June in collaboration with Google/Android Enterprise, T-Mobile for Business, and KORE Wireless. These events, held regularly by Social Mobile, aim to explore how businesses are developing and implementing tailored mobile solutions to address specific operational requirements.

Social Mobile provides custom devices – ranging from handhelds and tablets to wearables and IoT solutions. To-date, they have designed, deployed, and managed over 15 million devices. As an Android Enterprise Gold partner, Google often recommends Social Mobile to help with the needs of enterprises looking for tailored solutions.

The event focused on showcasing various partners’ capabilities for enterprise customers as they generally have very different needs and requirements compared to consumers. Enterprise customers in fields like healthcare, transportation, and retail often look for fully certified Android devices that can be deployed in different countries or settings without needing multiple product variants or SKUs, with long-term OS and security support. Many businesses first start off using consumer grade devices, but soon realize they need a more customized and manageable solution as they scale up their businesses. This is where Social Mobile comes in.

The summit featured talks from Google, T-Mobile, Qualcomm, and KORE Wireless, who all play a part in Social Mobile’s overall offering. Getting the right partnerships is important to offer a tailored, turn-key solution to enterprises, whether that is providing the underlying software from Android to the hardware solutions powered by Qualcomm’s Snapdragon chipsets. Connectivity also plays a crucial part in the overall management, which is why Social Mobile also partners with T-Mobile and KORE Wireless to provide wireless connectivity and managed IoT solutions. The key takeaway was that hardware, software, connectivity, and fleet management solutions all need to work intertwined and seamlessly for enterprise customers to excel.

The event also featured in-depth case studies, from Aventiv Technologies’ need for a custom hardware solution designed for correctional environments, to VeeOne Health’s requirement for wearable biosensors designed for remote patient monitoring for substance abuse, and TranslateLive’s need for a portable solution for real-time, in-person translation. Each example highlighted how Social Mobile could customize its devices to clients’ needs and go from launch to deployment is less than six months.

Beyond the informative sessions, many companies present at the event wanted to potentially switch over to a customized device solution in the future. These companies recognize the value in bespoke solutions as they specifically address their current pain points and needs more accurately than off-the-shelf devices. The enterprise mobility space is not a one-size-fits-all model and companies like Social Mobile seek to address this issue.

The future of enterprise mobility is changing rapidly, especially with the recent rise of GenAI. While there was some talk about how GenAI via Gemini can help enterprises, Social Mobile did not have a strong emphasis on this yet. Customers are currently interested in solving their own pain points through custom hardware solutions. However, Google mentioned a statistic from a 2024 study on GenAI ROI during the Summit, highlighting that 74% of organizations that leverage GenAI report profit within a year. Social Mobile should strengthen its relationship with AI service providers to integrate and optimize their solutions for Social Mobile’s hardware, as paying enterprise customers can help guide future developments in the space based on their specific needs. We look forward to seeing how Social Mobile and its partners can further evolve in this space to integrate the latest technologies such as GenAI to further address customer needs and provide additional value.

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April 25, 2025

Written by: City of Chandler

View original article here

CHANDLER, Ariz. – The City of Chandler was named a winner in the 2025 International Data Corporation (IDC) Smart Cities North America Awards for its Real-Time Instant Language Assistant (ILA) pilot.

In 2024, Chandler completed a six-month pilot program offering instant language translation device services in more than 10 city departments and 20 divisions throughout the city. The intent was to enhance communication and service levels for residents ensuring the overall customer experience was inclusive, useful, and engaging. Real-time language translation enabled city staff to easily have immediate conversations and on-demand engagement with residents and the public, regardless of language or ability.

During the pilot, more than 560 face-to-face communications, spanning 2,269 minutes in real-time conversation, occurred, with the average exchange taking around 4:15 minutes. The greatest take away from the pilot was the enhanced customer experience for the city. Feedback collected from participants showed that the ILA service was easy and useful.

The pilot proved to be wildly successful for the City of Chandler. The Mayor and City Council have approved long-term funding for an enhanced communication technologies program to deliver 60 Instant Language Assistants and support services throughout the city over the next three years. As a first mover in the region introducing real-time translation services, the city is driving a regional movement for inclusivity, respect and diversity long into the future.

“At the heart of diversity, equity, and inclusion is access—and the Instant Language Assistant pilot was a powerful step toward making our city services more accessible to all its residents, regardless of language or ability,” said Niki Tapia, City of Chandler DEI Officer. “This recognition by IDC affirms Chandler’s commitment to creating a more inclusive and connected community, and we’re proud to lead by example and set a new standard for inclusive communication in local government.”

“Organizations throughout North America continue to find new ways to provide services for their communities and improve the experience of working in, and with, the public sector,” said Ruthbea Yesner, vice president, IDC Government Insights, Education and Smart Cities. “Every year, we see more advancement in the types of technologies and projects deployed, and it is a privilege to celebrate all of this year’s applicants.”

IDC’s 2025 Smart Cities North America Awards were presented to the winning Smart Cities and Communities at the Smart Cities Connect conference in San Antonio, Texas in April.

The post Chandler Named Winner in the 2025 Smart Cities North America Rewards appeared first on TranslateLive.

Tempe pilots real time translation devices through October

Tempe is testing a pilot program to break down language barriers using AI technology.

February 22, 2025

Writtne by: Wrangler News Independent

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The city of Tempe has launched a new pilot program to break down language barriers with the help of AI-powered technology.

In a city as diverse as Tempe, where over 30 languages are spoken, making sure everyone is heard and understood is essential, a city release stated.

The city of Tempe is introducing three Instant Language Assistant devices, created by Translate Live LLC, to help residents who are not fluent in English communicate more effectively when accessing city services.

These devices can translate conversations in real time across more than 200 languages and dialects, from Arabic and Hindi to Mandarin and Spanish.

“Everyone in the city of Tempe deserves to be understood when accessing city services. This is another step towards making Tempe more inclusive and equitable,” Mayor Corey Woods said in the release.

Running from February through October, the pilot program will test these devices at:

• Escalante Multi-Generational Center – Helping community members navigate recreation programs.
• Tempe City Manager’s Office – Supporting communication with Tempe City Council staff within their offices and at public meetings.
• Monthly Rotation – A third device will rotate between departments. The device will be at the City Clerk’s Office through mid-March then move to the Tempe Public Library.

Each interaction with the device includes a short survey, allowing users to share their feedback and help assess the program’s effectiveness, the release detailed.

The devices are HIPAA compliant and feature end-to-end encryption, ensuring that all conversations remain private and secure. This guarantees that residents can communicate with confidence, knowing their personal information is protected.

“This device makes it easier for residents to participate in meetings and activities that can directly impact their neighborhoods and their city. It allows us to remove barriers to inclusion,” Dr. Velicia McMillan Humes, Diversity, Equity and Inclusion Director, said in the release.

Residents can start a conversation by simply selecting their preferred language or dialect and speaking or typing. Conversations are instantly translated, displayed on the device and voiced in real time ensuring clear communication.

For residents whose language isn’t preloaded or for those needing American Sign Language interpretation, the devices offer easy access to live translators, according to the release.

This technology also provides accessibility features for people with hearing or communication challenges. Voice-to-text functionality allows individuals with hearing impairments to follow conversations in real time.

This pilot program aligns with Tempe City Council’s commitment to fostering equity, inclusion and strong community connections, the release noted.

By removing language barriers, Tempe is ensuring that all residents have equal access to the services and support they need, as well as supporting the city of Tempe’s compliance with Title VI of the Civil Rights Act, which ensures that individuals with limited English proficiency can engage meaningfully with city services.

By prioritizing equitable communication, the city continues its efforts to provide inclusive and accessible services to all residents.

The pilot program is fully funded by the city of Tempe as part of its broader efforts to promote accessibility and inclusivity.

Residents are encouraged to try out the devices and provide feedback to help shape the future of language accessibility in Tempe. Devices are located at:

• Escalante Community Center: 8 a.m. to 9 p.m. Monday- Thursday, 8 a.m. – 8 p.m. Friday, 10 a.m. – 5 p.m. Saturday, 1 p.m.- 6 p.m. Sunday at 5 2150 E. Orange St.
• City Manager’s Office: 8 a.m.- 5 p.m., Monday – Friday, and during City Council Meetings, Tempe City Hall, 31 E. Fifth St.
• Tempe City Clerk’s Office: 8 a.m.- 5 p.m., Monday – Friday, Tempe City Hall, 31 E. Fifth St.

For questions about Translate Live, contact Monique Perry, ADA Accessibility Coordinator, at 480-350-2704 or at monique_perry@tempe.gov

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Tempe testing devices that translate over 200 languages

February 22, 2025

By Bailey Leasure

KTAR NEWS (Arizona News)

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PHOENIX — The city of Tempe is launching a new program that will test devices that can translate over 200 languages, according to a news release.

The program will introduce three Instant Language Assistant devices that were created by Translate Live LLC. The program will help non-English speaking residents by giving them the ability to communicate better when accessing city services.

“Everyone in the city of Tempe deserves to be understood when accessing city services. This is another step towards making Tempe more inclusive and equitable,” Mayor Corey Woods said.

The program will run from February through October and devices can be accessed at the following places:

• Escalante Multi-Generational Center.
• Tempe City manager’s office
• Tempe clerk’s office (through mid-March) then will be moved to the Tempe Public Library.

How do the Tempe devices work?

Device users can start a conversation by selecting the preferred language or dialect, or by speaking or typing. Conversations are then translated and shown on the device. The devices also include a voice-to-text feature that aids users with hearing challenges.

The devices have end-to-end encryption which will ensure conversations are private and secure. Each interaction with the devices includes a survey that will allow users to share feedback on the program.

The post Improving city services with translation technology Tempe AZ appeared first on TranslateLive.

ILA bridges language barriers and increases accessibility so that Hive spaces and programs can be used by everyone!

See LinkedIn Original Post by Erin Carr-Jordan, Ph.D.

See How ILA Works

See for Yourself How ILA Works!

Watch Video

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