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CLEARWATER, FL, UNITED STATES, October 1, 2025 /EINPresswire.com/ — TranslateLive, a leading innovator in real-time language access technology, today announced a strategic partnership with CDW, a leading multi-brand technology solutions provider, to bring its Instant Language Assistant (ILA) platform to more schools, government agencies, and organizations across the U.S.

As an official partner within CDW’s solutions portfolio, TranslateLive’s technology is now more accessible to thousands of institutions seeking to bridge language barriers and improve communication with multilingual communities.

The ILA platform makes communication simple and secure, delivering real-time translation across more than 200 languages and dialects. Built on a robust and secure AI technology stack, it protects privacy while supporting one-on-one conversations and multiparty discussions where everyone can see, hear, and participate in their own language. Easy for anyone to use, ILA combines the speed and scale of AI translation with seamless integration into existing language access tools — from live interpreters to documents and custom resources — ensuring clear, accurate, and future-ready communication across schools and government organizations.

“We’re thrilled to begin working with CDW to expand access to real-time language solutions,” said Peter Hayes, CEO of TranslateLive. “This partnership allows us to empower more schools and government organizations with the tools they need to ensure every student, parent, and community member can participate fully in education and civic life — regardless of the language they speak.”

Through CDW’s extensive reach, educators, administrators, and public sector leaders can now more easily procure and deploy ILA with flexible options, running on existing devices or purpose-built hardware, on TranslateLive’s secure cloud or a customer’s own environment. Device-agnostic, cloud-agnostic, and AI engine–agnostic, the platform adapts to any infrastructure, making it simple to deploy quickly while meeting each organization’s unique requirements. This partnership will help extend the reach of TranslateLive’s commitment to accessibility, innovation, and efficiency — ensuring that language access keeps pace with evolving technology and the needs of today’s communities.

About TranslateLive
TranslateLive is a leader in real-time, integrated AI-powered language access solutions. Its flagship product, the Instant Language Assistant (ILA), enables instant, multi-directional communication in over 200 languages and dialects across any device or setting. TranslateLive serves K–12 schools, government agencies, nonprofits, and enterprises to ensure that language is never a barrier to learning, service, or connection.

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• The Social Mobile Enterprise Mobility Series focused on the development and implementation of custom Android hardware solutions.
• Social Mobile customizes devices and offers rapid deployment for unique client needs across various sectors like healthcare, transportation, and retail.

Social Mobile hosted a one-day summit in NYC in June in collaboration with Google/Android Enterprise, T-Mobile for Business, and KORE Wireless. These events, held regularly by Social Mobile, aim to explore how businesses are developing and implementing tailored mobile solutions to address specific operational requirements.

Social Mobile provides custom devices – ranging from handhelds and tablets to wearables and IoT solutions. To-date, they have designed, deployed, and managed over 15 million devices. As an Android Enterprise Gold partner, Google often recommends Social Mobile to help with the needs of enterprises looking for tailored solutions.

The event focused on showcasing various partners’ capabilities for enterprise customers as they generally have very different needs and requirements compared to consumers. Enterprise customers in fields like healthcare, transportation, and retail often look for fully certified Android devices that can be deployed in different countries or settings without needing multiple product variants or SKUs, with long-term OS and security support. Many businesses first start off using consumer grade devices, but soon realize they need a more customized and manageable solution as they scale up their businesses. This is where Social Mobile comes in.

The summit featured talks from Google, T-Mobile, Qualcomm, and KORE Wireless, who all play a part in Social Mobile’s overall offering. Getting the right partnerships is important to offer a tailored, turn-key solution to enterprises, whether that is providing the underlying software from Android to the hardware solutions powered by Qualcomm’s Snapdragon chipsets. Connectivity also plays a crucial part in the overall management, which is why Social Mobile also partners with T-Mobile and KORE Wireless to provide wireless connectivity and managed IoT solutions. The key takeaway was that hardware, software, connectivity, and fleet management solutions all need to work intertwined and seamlessly for enterprise customers to excel.

The event also featured in-depth case studies, from Aventiv Technologies’ need for a custom hardware solution designed for correctional environments, to VeeOne Health’s requirement for wearable biosensors designed for remote patient monitoring for substance abuse, and TranslateLive’s need for a portable solution for real-time, in-person translation. Each example highlighted how Social Mobile could customize its devices to clients’ needs and go from launch to deployment is less than six months.

Beyond the informative sessions, many companies present at the event wanted to potentially switch over to a customized device solution in the future. These companies recognize the value in bespoke solutions as they specifically address their current pain points and needs more accurately than off-the-shelf devices. The enterprise mobility space is not a one-size-fits-all model and companies like Social Mobile seek to address this issue.

The future of enterprise mobility is changing rapidly, especially with the recent rise of GenAI. While there was some talk about how GenAI via Gemini can help enterprises, Social Mobile did not have a strong emphasis on this yet. Customers are currently interested in solving their own pain points through custom hardware solutions. However, Google mentioned a statistic from a 2024 study on GenAI ROI during the Summit, highlighting that 74% of organizations that leverage GenAI report profit within a year. Social Mobile should strengthen its relationship with AI service providers to integrate and optimize their solutions for Social Mobile’s hardware, as paying enterprise customers can help guide future developments in the space based on their specific needs. We look forward to seeing how Social Mobile and its partners can further evolve in this space to integrate the latest technologies such as GenAI to further address customer needs and provide additional value.

The post Social Mobile Enterprise Mobility Series NYC 2025: A Focus on Custom Android Hardware Solutions appeared first on TranslateLive.

April 25, 2025

Written by: City of Chandler

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CHANDLER, Ariz. – The City of Chandler was named a winner in the 2025 International Data Corporation (IDC) Smart Cities North America Awards for its Real-Time Instant Language Assistant (ILA) pilot.

In 2024, Chandler completed a six-month pilot program offering instant language translation device services in more than 10 city departments and 20 divisions throughout the city. The intent was to enhance communication and service levels for residents ensuring the overall customer experience was inclusive, useful, and engaging. Real-time language translation enabled city staff to easily have immediate conversations and on-demand engagement with residents and the public, regardless of language or ability.

During the pilot, more than 560 face-to-face communications, spanning 2,269 minutes in real-time conversation, occurred, with the average exchange taking around 4:15 minutes. The greatest take away from the pilot was the enhanced customer experience for the city. Feedback collected from participants showed that the ILA service was easy and useful.

The pilot proved to be wildly successful for the City of Chandler. The Mayor and City Council have approved long-term funding for an enhanced communication technologies program to deliver 60 Instant Language Assistants and support services throughout the city over the next three years. As a first mover in the region introducing real-time translation services, the city is driving a regional movement for inclusivity, respect and diversity long into the future.

“At the heart of diversity, equity, and inclusion is access—and the Instant Language Assistant pilot was a powerful step toward making our city services more accessible to all its residents, regardless of language or ability,” said Niki Tapia, City of Chandler DEI Officer. “This recognition by IDC affirms Chandler’s commitment to creating a more inclusive and connected community, and we’re proud to lead by example and set a new standard for inclusive communication in local government.”

“Organizations throughout North America continue to find new ways to provide services for their communities and improve the experience of working in, and with, the public sector,” said Ruthbea Yesner, vice president, IDC Government Insights, Education and Smart Cities. “Every year, we see more advancement in the types of technologies and projects deployed, and it is a privilege to celebrate all of this year’s applicants.”

IDC’s 2025 Smart Cities North America Awards were presented to the winning Smart Cities and Communities at the Smart Cities Connect conference in San Antonio, Texas in April.

The post Chandler Named Winner in the 2025 Smart Cities North America Rewards appeared first on TranslateLive.

Tempe pilots real time translation devices through October

Tempe is testing a pilot program to break down language barriers using AI technology.

February 22, 2025

Writtne by: Wrangler News Independent

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The city of Tempe has launched a new pilot program to break down language barriers with the help of AI-powered technology.

In a city as diverse as Tempe, where over 30 languages are spoken, making sure everyone is heard and understood is essential, a city release stated.

The city of Tempe is introducing three Instant Language Assistant devices, created by Translate Live LLC, to help residents who are not fluent in English communicate more effectively when accessing city services.

These devices can translate conversations in real time across more than 200 languages and dialects, from Arabic and Hindi to Mandarin and Spanish.

“Everyone in the city of Tempe deserves to be understood when accessing city services. This is another step towards making Tempe more inclusive and equitable,” Mayor Corey Woods said in the release.

Running from February through October, the pilot program will test these devices at:

• Escalante Multi-Generational Center – Helping community members navigate recreation programs.
• Tempe City Manager’s Office – Supporting communication with Tempe City Council staff within their offices and at public meetings.
• Monthly Rotation – A third device will rotate between departments. The device will be at the City Clerk’s Office through mid-March then move to the Tempe Public Library.

Each interaction with the device includes a short survey, allowing users to share their feedback and help assess the program’s effectiveness, the release detailed.

The devices are HIPAA compliant and feature end-to-end encryption, ensuring that all conversations remain private and secure. This guarantees that residents can communicate with confidence, knowing their personal information is protected.

“This device makes it easier for residents to participate in meetings and activities that can directly impact their neighborhoods and their city. It allows us to remove barriers to inclusion,” Dr. Velicia McMillan Humes, Diversity, Equity and Inclusion Director, said in the release.

Residents can start a conversation by simply selecting their preferred language or dialect and speaking or typing. Conversations are instantly translated, displayed on the device and voiced in real time ensuring clear communication.

For residents whose language isn’t preloaded or for those needing American Sign Language interpretation, the devices offer easy access to live translators, according to the release.

This technology also provides accessibility features for people with hearing or communication challenges. Voice-to-text functionality allows individuals with hearing impairments to follow conversations in real time.

This pilot program aligns with Tempe City Council’s commitment to fostering equity, inclusion and strong community connections, the release noted.

By removing language barriers, Tempe is ensuring that all residents have equal access to the services and support they need, as well as supporting the city of Tempe’s compliance with Title VI of the Civil Rights Act, which ensures that individuals with limited English proficiency can engage meaningfully with city services.

By prioritizing equitable communication, the city continues its efforts to provide inclusive and accessible services to all residents.

The pilot program is fully funded by the city of Tempe as part of its broader efforts to promote accessibility and inclusivity.

Residents are encouraged to try out the devices and provide feedback to help shape the future of language accessibility in Tempe. Devices are located at:

• Escalante Community Center: 8 a.m. to 9 p.m. Monday- Thursday, 8 a.m. – 8 p.m. Friday, 10 a.m. – 5 p.m. Saturday, 1 p.m.- 6 p.m. Sunday at 5 2150 E. Orange St.
• City Manager’s Office: 8 a.m.- 5 p.m., Monday – Friday, and during City Council Meetings, Tempe City Hall, 31 E. Fifth St.
• Tempe City Clerk’s Office: 8 a.m.- 5 p.m., Monday – Friday, Tempe City Hall, 31 E. Fifth St.

For questions about Translate Live, contact Monique Perry, ADA Accessibility Coordinator, at 480-350-2704 or at monique_perry@tempe.gov

The post Inclusive communication through real-time translation appeared first on TranslateLive.

Tempe testing devices that translate over 200 languages

February 22, 2025

By Bailey Leasure

KTAR NEWS (Arizona News)

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PHOENIX — The city of Tempe is launching a new program that will test devices that can translate over 200 languages, according to a news release.

The program will introduce three Instant Language Assistant devices that were created by Translate Live LLC. The program will help non-English speaking residents by giving them the ability to communicate better when accessing city services.

“Everyone in the city of Tempe deserves to be understood when accessing city services. This is another step towards making Tempe more inclusive and equitable,” Mayor Corey Woods said.

The program will run from February through October and devices can be accessed at the following places:

• Escalante Multi-Generational Center.
• Tempe City manager’s office
• Tempe clerk’s office (through mid-March) then will be moved to the Tempe Public Library.

How do the Tempe devices work?

Device users can start a conversation by selecting the preferred language or dialect, or by speaking or typing. Conversations are then translated and shown on the device. The devices also include a voice-to-text feature that aids users with hearing challenges.

The devices have end-to-end encryption which will ensure conversations are private and secure. Each interaction with the devices includes a survey that will allow users to share feedback on the program.

The post Improving city services with translation technology Tempe AZ appeared first on TranslateLive.

ILA bridges language barriers and increases accessibility so that Hive spaces and programs can be used by everyone!

See LinkedIn Original Post by Erin Carr-Jordan, Ph.D.

See How ILA Works

See for Yourself How ILA Works!

Watch Video

The post Hive CTEC: Institute for Digital Inclusion Acceleration Showcases ILA in Phoenix appeared first on TranslateLive.

January 10, 2025

By Kelly Lyell

View Original Article Here

The Poudre School District Board of Education is planning a series of public-engagement sessions over the next few months, during which community members can share their thoughts, ask questions and speak directly with school board members.

Two or more of the seven board members are expected to attend each session, and feedback from each will be shared with the entire Board of Education, board members said while announcing plans for these sessions at their last meeting, Dec. 10.

The schedule for the engagement sessions was announced by the school district in an email Wednesday afternoon. Instant Language Assistant translation software will be available to those who need it, district spokesperson John Cope said in a follow-up email with the Coloradoan.

“These sessions are designed to be open conversations with no predetermined agenda, offering community members and opportunity to engage directly with the Board,” Cope wrote.

No reservations are required.

Each session will run from 5:30-7 p.m. in the media center of the listed schools.

Here’s the schedule:

Thursday, Jan. 16

• Johnson Elementary School, 4101 Seneca St., Fort Collins
• Bacon Elementary School, 5844 S. Timberline Road, Fort Collins

Thursday, Feb. 20

• Kruse Elementary School, 4400 McMurry Ave., Fort Collins
• Dunn Elementary School, 501 S. Washington Ave., Fort Collins

Thursday, April 17

• Rice Elementary School, 7000 3rdSt., Wellington
• Bethke Elementary School, 5100 School House Dr., Timnath

See a virtual tour of the many wonderful schools in Poudre School District in original article.

The post Poudre School District Uses ILA at Education Board Meetings appeared first on TranslateLive.

November 12, 2024

By Stephanie Romero

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CHANDLER, Ariz. — The Chandler City Council approved a one-year contract with TranslateLive, LLC, for multi-language translation technology services and support. The devices are language access tools that allow real-time, on-demand conversations in more than 200 languages and dialects, both in-person and remotely.

With this contract, 20 desktop devices will be placed in high-traffic locations, including the City Clerk’s Office, Chandler Municipal Court, Municipal Utilities, Libraries and Police Records. In addition, five portable devices will be used in the field, giving city staff the flexibility to assist residents directly in the community.

Chandler launched a six-month pilot program in September 2023 to test instant language translation devices. The goal was to see if these devices could remove communication barriers and improve customer service. The average interaction took only four minutes—a quick but effective timeframe. During the pilot, four devices were rotated among 10 city departments and divisions, reaching 560 interactions with Spanish being the most common language, accounting for more than 50% of interactions.

English was the second most frequently used, with many residents using the device’s talk-to-text feature to read along—a huge help for those with hearing disabilities. There were only two ASL (American Sign Language) interactions. With devices stationed long-term, the city will continue to market this service to increase awareness of this feature for those who could benefit. The devices also offer options to adjust font color, size and background to support low-vision and colorblind users, ensuring they are accessible to as many people as possible.

The contract was for an amount not to exceed $85,000; with an option of up to four one-year extensions. The funding allocated will cover the devices and necessary accessories, allowing city staff to provide seamless service to the public. These devices have proven to help city staff engage directly with residents, regardless of language or disability. Additionally, staff will continue collecting data on resident interactions to measure impact and identify areas for further improved communication with the Chandler community.

This initiative was a combined effort between Chandler’s Diversity, Equity & Inclusion Division and the Information Technology Department.

The post City of Chandler approves ILA translation technology appeared first on TranslateLive.

Go to Press Release

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